Privacy Policy – Ilyana Enterprises
Last Updated: 22-July-2025
At Ilyana Enterprises, we are committed to protecting the privacy and security of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website or services.
By using our website https://ilyana.pk or contacting us via email/phone, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, company details, and shipping/billing address (if applicable) when you inquire about our services.
Communication Data: Records of emails, WhatsApp messages, or calls for customer support and business inquiries.
Website Usage Data: Non-personal data (e.g., IP address, browser type, pages visited) via cookies or analytics tools (like Google Analytics) to improve user experience.
2. How We Use Your Information
Your data is used for:
Responding to inquiries about potato exports, pricing, or orders.
Processing and fulfilling export requests.
Improving our website, services, and customer support.
Complying with legal or regulatory requirements (if applicable).
3. Data Sharing & Disclosure
We do not sell or rent your personal information. However, we may share data with:
Trusted Third Parties: Logistics partners, payment processors, or government authorities (for export compliance) only as necessary.
Legal Obligations: If required by Pakistani law or to protect our rights.
4. Data Security
We implement industry-standard security measures (encryption, secure servers) to protect your data. However, no online transmission is 100% secure—users share information at their own risk.
5. Your Rights
You may:
Request access to or correction of your personal data.
Opt out of marketing communications.
Request deletion of your data (subject to legal requirements).
To exercise these rights, contact us at export@ilyana.pk.
6. Cookies & Tracking
Our website may use cookies to enhance functionality. You can disable cookies via browser settings, but some features may not work properly.
7. Third-Party Links
Our website may link to external sites (e.g., logistics partners). We are not responsible for their privacy practices.
8. Policy Updates
We may update this policy periodically. The revised version will be posted on our website with a new “Last Updated” date.
9. Contact Us
For questions about this Privacy Policy, contact:
Ilyana Enterprises
📞 +92 345 528 1178 (Call/WhatsApp)
📧 export@ilyana.pk
📍 Office # 2, Block # 2, Maqbool Market, Street # 61, F-7/4, Islamabad, Pakistan
